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Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Do you offer customizable parts for RC cars?

We currently do not offer customizable parts for RC cars. However, we provide a wide range of high-quality standard parts that cater to various needs. If you’re looking for specific features or recommendations, feel free to reach out to us—we’d be happy to assist you in finding the best solution!

How long does it take to receive an order?

Orders are typically delivered within 1 to 5 business days, depending on your location and the shipping method selected. Once your order is shipped, you will receive a tracking number to monitor its progress. If you experience any delays, feel free to contact us for assistance!

Can I return or exchange a part if it doesn't fit my RC car?

We accept exchanges if the part doesn’t fit your RC car, provided that the product and packaging are in good condition. Please contact our customer service team with your order details to confirm eligibility and begin the exchange process. We’re here to assist you!

Do you have a warranty on your RC car parts?

Yes, we offer warranties on some of our RC car parts, while others may not be covered. The availability of a warranty depends on the specific product. For details about the warranty coverage on a particular part, please refer to the product description or feel free to contact us directly. We’ll be happy to assist you!

What should I do if a part is damaged during delivery?

If a part is damaged during delivery, please contact us immediately. Provide your order details and a photo of the damaged item, and we will resolve the issue as quickly as possible. Your satisfaction is our priority!

Do you provide troubleshooting support for parts installation?

We currently do not provide direct troubleshooting support for parts installation. However, we recommend referring to the installation guides provided with the parts or consulting online resources and community forums for assistance. If you have further questions, feel free to contact us, and we’ll do our best to guide you in the right direction